Privacy Policy

Welcome to Cindercloth. We respect your privacy and are committed to protecting your personal data. This Privacy Policy informs you about how we look after your personal information when you visit cindercloth.com and tell you about your privacy rights and how the law protects you.

1. Information We Collect

We collect several types of information from and about users of our website, including information by which you may be personally identified:

• Personal Identifiers: Name, billing address, shipping address, email address, and phone number provided during account creation or checkout.
• Payment Information: Transaction details processed securely via PayPal or Venmo. We do not store full credit card data directly on our servers.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, and operating system collected automatically.

2. How We Use Your Information

We use information that we collect about you or that you provide to us to fulfill our contractual commitments and deliver a seamless shopping experience:

Activity Category	Purpose of Data Processing	Legal Basis
Order Fulfillment	Processing and delivering your apparel purchases, managing payments via PayPal/Venmo.	Performance of Contract
Customer Support	Answering inquiries, managing returns, and providing assistance through official support channels.	Legitimate Business Interest
Marketing & Updates	Sending promotional emails about new collections (Blazers, Cardigans, Shirts) with your consent.	Consent / Opt-in

3. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except to trusted third parties who assist us in operating our website, conducting our business (such as shipping carriers and payment processors), or servicing you.

4. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All transactions are encrypted using secure socket layer technology (SSL).

5. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal data, including the right to access, correct, delete, or restrict the processing of your personal information stored in our systems.

6. Changes to the Privacy Policy

We may update our Privacy Policy from time to time. We will post any changes on this page and update the modification date accordingly to keep you fully informed.

7. Customer Support and Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

Thank you for trusting your privacy with Cindercloth.