DMCA Policy

Welcome to Cindercloth. We deeply respect the intellectual property rights of designers, creators, brands, and artists, and we expect all users, visitors, and partners interacting with our platform to do the same. In strict accordance with the Digital Millennium Copyright Act of 1998 (DMCA), codified at www.copyright.gov, Cindercloth will respond expeditiously and thoroughly to valid claims of copyright infringement committed across our official website (cindercloth.com) featuring our signature Blazers, Cardigans, and Shirts collections.

1. Filing a Formal DMCA Takedown Notice

If you are a copyright owner (or an authorized agent legally empowered to act on behalf of an exclusive right holder) and you believe that your proprietary work has been copied, reproduced, or published on our web platform in a manner that constitutes copyright infringement, please submit a detailed written notification containing all of the following statutory elements:

• Electronic or Physical Signature: A signature (can be electronic) of the copyright owner or a person authorized to assert rights and act on their behalf.
• Identification of Copyrighted Work: Clear identification and description of the copyrighted work claimed to have been infringed, or—if multiple distinct works are covered under a single notification—a comprehensive representative list of such works.
• Identification of Infringing Material: Specific details pointing to the material claimed to be infringing or subject to unauthorized activity, including precise URL links (or URL paths) reasonably sufficient to permit Cindercloth to locate the asset.
• Compliant Contact Information: Sufficient contact details allowing our team to communicate with you directly, including your legal name, physical mailing address, telephone number, and active electronic mail address.
• Good Faith Statement: A formal statement declaring your good faith belief that the disputed utilization of the material is unauthorized by the copyright owner, its legal agent, or applicable statutory law.
• Accuracy and Perjury Statement: A statement, made under penalty of perjury, confirming that the information provided within your notification is completely accurate and that you are the rightful copyright owner or authorized representative.

2. Comprehensive DMCA Notice Processing Workflow Matrix

The operational matrix below outlines our standard administrative timeline and procedural steps upon receiving a formal copyright infringement notification:

Workflow Stage	Action Description & Legal Scope	Estimated Operational Timeline
Notice Submission & Intake	Receipt of a formal DMCA notification delivered via email to our designated compliance support address.	Immediate upon successful delivery
Review & Content Takedown	Verification of statutory notice validity followed by the immediate removal or disabling of access to the contested material.	1 to 2 Business Days
Counter-Notice Review Window	Opportunity for the affected content provider or user to submit a formal counter-notification if content was removed due to an error or misidentification.	Within 10 business days following notice

3. Submitting a DMCA Counter-Notice

If you believe that your digital content or material was removed (or access was disabled) by mistake or due to a misidentification, you may submit a formal counter-notification under Section 512(g) of the DMCA. To be effective, your counter-notice must be sent in writing to our designated email and include:

• Your physical or electronic signature.
• Identification of the specific material that has been removed or disabled, alongside the location where the material appeared prior to removal.
• A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification.
• Your name, address, telephone number, and a statement consenting to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or Fulton County if you reside outside the U.S.), along with agreement to accept service of process from the original complainant.

4. Repeat Infringer Policy

In accordance with the Digital Millennium Copyright Act and other applicable intellectual property laws, Cindercloth maintains a zero-tolerance repeat infringer policy. Under appropriate circumstances, Cindercloth will permanently terminate accounts, restrict access, or block digital entry for any user or partner found to be a repeat violator of intellectual property rights.

5. Customer Support and DMCA Designated Contact Information

All formal DMCA notifications, takedown requests, counter-notices, and legal copyright inquiries should be directed explicitly to our designated support channel:

Thank you for respecting the intellectual property rights, legal compliance, and creative integrity of Cindercloth.